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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Clifton

July 10, 2026

5  out of  5
rating by Amy Clifton
"Absolutely the best with kiona shores! She is always very helpful and with a smile!! Great personality and she helps with all my insurance needs!!!!"
We responded:
"Thank you for your kind review of State Farm Agent Jon Kolb’s Team. We appreciate it!"
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kody girty

July 10, 2026

5  out of  5
rating by kody girty
"Great customer service and an amazing team! Everyone is friendly, helpful, and always willing to answer my questions. I highly recommend Jon Kolb State Farm!"
We responded:
"kody, thank you for your wonderful review of State Farm Agent Jon Kolb’s Team!"
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K O

July 10, 2026

5  out of  5
rating by K O
"Been with Jon Kolb State Farm for auto insurance for several years. Kiona Shores handles my account. She is professional and knowledgeable. Any time I have called or messaged her with questions or changes, she has responded promptly and taken care of my needs quickly and efficiently."
We responded:
"Thank you for the kind words"
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Alyssa Suzuki

July 10, 2026

5  out of  5
rating by Alyssa Suzuki
"Go see my girl Kiona Shores. She is simply the best and can help you get a great deal."
We responded:
"Thank you Alyssa!"
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Megan Osmon

July 10, 2026

5  out of  5
rating by Megan Osmon
"I've had such a great experience with Jon Kolb State Farm Insurance! Everyone is friendly, professional, and always willing to help. Kiona has been an incredible help whenever I've had questions or needed assistance. She makes the insurance process so much easier and truly cares about her clients. It's so nice to work with a team that's knowledgeable, responsive, and genuinely kind. I highly recommend Jon Kolb State Farm to anyone looking for excellent customer service and people you can trust!"
We responded:
"Thank you for the amazing review, Megan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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debbie inks

July 3, 2026

5  out of  5
rating by debbie inks
"This 5 star is for Mattie!!!
She was amazing with me this afternoon! She got the brunt of my frustrations with pricing on a policy and no one able to explain it really and she stayed kind and compassionate the entire time! ❤️

She was the first one after a few phone calls that was able to explain some things and put them in perspective for me. I truly appreciated her although I don’t like the prices. 😟.
Employees that work from their heart anymore are rare! I hope everyone knows what true gem she is."
We responded:
"Thanks for the kind words."
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June Forgione

July 2, 2026

5  out of  5
rating by June Forgione
"Mattie was Awesome! I called from NC due to us moving here and she had everything ready when we arrived. Office staff is wonderful as well."
We responded:
"Thanks June and welcome to the Jon Kolb State Farm office"
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Bonito Gay

May 11, 2026

5  out of  5
rating by Bonito Gay
"Reasonable price. Nice associates. Very helpful."
We responded:
"Thank You Bonito for the 5 star review!!!"
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Hayleigh Webb

April 28, 2026

5  out of  5
rating by Hayleigh Webb
"Jon and his team are incredible! Nikki helped me get quotes for my whole family and walked me through different options based on what would work best for us. She explained everything clearly, how it works and why it truly benefits my family.

I also love the atmosphere Jon has created here in Muskogee. It’s not often you walk into a business and it feels this homey, but it really should be!"
We responded:
"Hello Hayleigh. Wow, thank you for the 5-star review, Hayleigh! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Boedy Carnelison

April 13, 2026

5  out of  5
rating by Boedy Carnelison
"Honestly, walked in and was helped right away. Id recommend this location to anybody."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you were helped promptly and that you would recommend our location. We look forward to serving you again soon! Thanks Jon Kolb State Farm Insurance"
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Seraiah Weaver

April 9, 2026

5  out of  5
rating by Seraiah Weaver
"Kiona is the best!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kiona provided you with the best experience. We appreciate your support!"
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Madison Berry

April 7, 2026

5  out of  5
rating by Madison Berry
"The team at Jon Kolb State Farm is truly outstanding. Everyone there is friendly, professional, and always willing to help. They take the time to answer questions, explain coverage clearly, and make sure you feel confident in your decisions. You can tell they genuinely care about their clients and go above and beyond to provide great service. It’s not just one person—it’s a whole team working together to make the experience smooth and stress-free. I highly recommend them to anyone looking for reliable and trustworthy insurance support!"
We responded:
"Thank you so much for your thoughtful and detailed review! We're delighted to hear that our entire team at Jon Kolb State Farm made your experience friendly, professional, and stress-free. We truly believe in going above and beyond to support our clients and ensure they feel confident in their coverage decisions. Your recommendation means a lot to us, and we look forward to continuing to provide you with reliable and trustworthy service!"
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Chandlir Miller

March 19, 2026

1  out of  5
rating by Chandlir Miller
"Terrible insurance company to use, aside from State Farm being an awful insurance company by itself this specific location will lie to you about what insurance you have to have, your rates will never get any better no matter the lack of claims you have, they will magically not process a payment and then say nothing until 3 months later when theyre trying to charge you double, but after that theyll call you 3x a week to get that double payment. I can't recommend against this company enough."
We responded:
"Thank you for your honest feedback, Chandlir. We are terribly sorry to hear that your experience with us here on State Farm Agent Jon Kolb’s Team was disappointing. If you are open to it, please give us a call here at our Muskogee office as we would like to better understand what happened and work toward resolving any issues you have experienced. "
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Betty Larson

March 5, 2026

5  out of  5
rating by Betty Larson
"Friendly and trustworthy"
We responded:
"Betty, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jon Kolb’s Team—we are always here to help!"
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Sherry Sells

March 3, 2026

5  out of  5
rating by Sherry Sells
"They are a top quality insurance company. They saved me hundreds of dollars from my last insurance company and the policy is so much better. Plus the nicest people that work here and so helpful!"
We responded:
"Sherry, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jon Kolb’s Team!"
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Tammy

February 23, 2026

5  out of  5
rating by Tammy
"The employees were very nice, and helpful."
We responded:
"Thank you for the amazing review, Tammy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Bobby Jobe

February 18, 2026

5  out of  5
rating by Bobby Jobe
"It was a great experience. Nikki Miller was very helpful!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jon Kolb’s Team. "
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Juanita Cheatham

January 30, 2026

5  out of  5
rating by Juanita Cheatham
"I love State Farm, ever since moving to Oklahoma in 2012, and the wonderful ladies at Jon Kolb are a blast, customer service is outstanding, when I have a problem, they help me and I get the best results."
We responded:
"Thank You Renee
"
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Evelyn Harper

January 14, 2026

4  out of  5
rating by Evelyn Harper
"Lowered my auto insurance more than half of what I was paying"
We responded:
"Thank you for your positive review and 4-star rating, Evelyn! We are pleased to know that you had an enjoyable experience with us here on State Farm Agent Jon Kolb’s Team. "
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Dennis Sequichie

January 5, 2026

5  out of  5
rating by Dennis Sequichie
"Friendly service i recommend"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jon Kolb’s Team. "
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Codie Wiedel

November 21, 2025

5  out of  5
rating by Codie Wiedel
"John Kolb’s employees are so sweet and so professional. Any time we need them they are so helpful with just a phone call."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mystery Nothing

November 17, 2025

5  out of  5
rating by Mystery Nothing
"Nicki was a Delight, very informative and helped me SAVE MONEY , she was very efficient and gave me great service, NOT at all "Pushy", i'm telling a friend to give her a call also."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alaina White

November 13, 2025

5  out of  5
rating by Alaina White
"My husband and I have used Jon Kolb for all of our years together, at least for the last 12 years. We have always been given excellent customer service with the office staff. We have our home, vehicles, and additional items insured here and we haven't found anyone else yet who can beat the price for those multiple policies."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Linda Current

November 10, 2025

5  out of  5
rating by Linda Current
"Very helpful with information and friendly customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ethan Caywood

November 5, 2025

5  out of  5
rating by Ethan Caywood
"I highly recommend Jon Kolb, State Farm, and Nikki! She has helped me with everything from home, vehicle, commercial stuff, and now working with me on life insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"